Terms of Service

Last updated: May 2026

Welcome to flüf.

These Terms of Service (“Terms”) govern your use of the flüfwebsite and microsite (the “Site”), operated by flüf Technology Ltd (“flüf”, “we”, “us”, or “our”). By using this Site, including joining our waitlist or making a donation, you agree to these Terms. If you do not agree, please do not use the Site.

1. About this Site

This Site is an early access and information platform for flüf. It allows users to:

  • Learn about flüf and our mission

  • Join a waitlist for future product access

  • Support the project through voluntary donations

The Site does not provide access to the full flüf product or services.

2. Eligibility

You must be 18 years or older to use this Site. By using the Site, you confirm that:

  • You are at least 18 years old

  • The information you provide is accurate and not misleading

3. Waitlist Registration

When joining the waitlist, you may be asked to provide:

  • First name

  • Email address

  • Pet name

  • Species (cat, dog)

You agree that:

  • The information you provide is accurate

  • You will not impersonate another person

  • We may use this information to contact you about flüf updates and launch information

Joining the waitlist does not guarantee access to future products or services.

4. Acceptable Use

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to gain unauthorised access to the Site or its systems

  • Interfere with or disrupt the operation of the Site

  • Use the Site in a way that could harm flüfor its users

We reserve the right to restrict or block access if these Terms are violated.

5. Intellectual Property

All content on this Site, including text, branding, design, and visuals, is owned by or licensed to flüf Technology Ltd.

You may:

  • View and use the Site for personal, non-commercial purposes

You may not:

  • Copy, reproduce, distribute, or modify content without our prior written consent

6. No Professional or Veterinary Advice

The content on this Site is provided for general information only. flüf does not provide veterinary, medical, or professional advice.

You should always seek advice from a qualified professional, such as a veterinarian, for any concerns about your pet’s health or well-being.

7. Availability and Changes

We may:

  • Update, change, or remove parts of the Site at any time

  • Modify these Terms from time to time

We do not guarantee that the Site will always be available, uninterrupted, or error-free.

8. Limitation of Liability

To the fullest extent permitted by law, flüf Technology Ltd shall not be liable for:

  • Any loss or damage arising from your use of the Site

  • Any reliance placed on information provided on the Site

  • Any technical issues, interruptions, or errors

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under UK law

9. Third-party Services

The Site may use or link to third-party services, including payment providers.

We are not responsible for:

  • The content or practices of third-party services

  • Any issues arising from your use of those services

10. Privacy

Your use of the Site is also governed by our Privacy Policy and Cookie Policy. These explain how we collect and use your data.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms, you can contact us at: care@flufapp.com

Thank you for being part of Flüf. We’re building this with care.